Partnership in every aspect
360° Service

Once having opted for the battery system of Webasto, the experts will provide support in integrating the custom system into the vehicle. Much more than that, clients also have access to technical experts with all their knowledge of electrification who will answer any open questions that might arise. After integration, Webasto will review the application jointly with the client and approve the vehicle for commissioning.

The battery is the core of the vehicle and also the most complex and expensive component of an electric vehicle. This is why the battery experts provide both technical product training and sales-specific training on the standard battery system of Webasto, sharing the knowledge and enabling the participants to build up internal expertise.

Webasto will always be there for you, even once the vehicles are in operation. Should there be any questions or technical issues, the customer service can be contacted at any time. They will then take care of the request as soon as possible.

The experts from Webasto are ready to support at all times should technical issues arise. If the issue cannot be resolved over the phone, the Field Application Engineers (FAEs) will come to the location to find a good, fast solution.

Webasto believes in their battery and therefore provides a guarantee tailored to the solution over and above the normal warranty. This ensures optimal protection against battery failure or capacity loss.

The modern Webasto plant in the Regensburg district is a pioneer when it comes to sustainability. The plant produces up to 40,000 battery systems a year using only green electricity. Since last fall, the plant has had its own photovoltaic system on the roof, with an area half the size of a soccer field. With an output of 750 kWh, the battery production facility will be supplied with up to 100 % of its energy from this system. The issue of battery recycling is also very important to Webasto, which is why own batteries are used to build a battery storage system with a capacity of 1 MWh with more than 500 2nd life battery modules. This is how Webasto is moving towards a green and sustainable future.